Questions & discussions of garage door operator problems and solutions.

Latest topics

Buy Marantec Remotes

Buy Raynor Remotes

Buy Raynor Remotes

Counter


    Raynor Navigator (1245RGD) has power, but will not open/close

    Share

    pman44

    Posts : 3
    Join date : 2013-07-09

    Raynor Navigator (1245RGD) has power, but will not open/close

    Post  pman44 on Tue Jul 09, 2013 12:33 pm

    Raynor Navigator (1245RGD) has power, but will not open/close.

    Up until 2 days ago, my Raynor Navigator (model #1245RGD) was functioning perfectly.  Now when I press the wall control or remote transmitter, the unit makes a humming sound for a couple of seconds. The unit has power, the safety sensors are aligned and nothing is blocking them.

    I’ve also tried disengaging the door with manual release and the carriage still does not move back and forth while disengaged.

    Any thoughts or ideas on what the possible root cause could be?

    Thanks in advance.
    avatar
    GDZone
    Admin

    Posts : 225
    Join date : 2009-04-28

    Re: Raynor Navigator (1245RGD) has power, but will not open/close

    Post  GDZone on Tue Jul 09, 2013 9:23 pm

    Take the cover off of the operator & inspect the gear assembly. Most likely the gear is chewed up or broke. You can find a replacement gear assembly here. Hope this helps.

    pman44

    Posts : 3
    Join date : 2013-07-09

    Re: Raynor Navigator (1245RGD) has power, but will not open/close

    Post  pman44 on Thu Jul 11, 2013 12:46 am

    Unfortunately that did not resolve the issue - The gear assembly is still intact. Any other ideas?
    avatar
    GDZone
    Admin

    Posts : 225
    Join date : 2009-04-28

    Re: Raynor Navigator (1245RGD) has power, but will not open/close

    Post  GDZone on Thu Jul 11, 2013 9:41 am

    Next, if you haven't already done so, unplug the unit for a minute then plug it back in - this resets the unit.

    Also check the limit assembly & check to see if the limits are out of wack. Possibly could have traveled past the limits & jammed.

    Check the logic board - lightning or a power surge could have damaged it. You can usually see smoke or burn marks on the board if it has been damaged. The RPM sensor could also be damaged from lightning or a surge.

    pman44

    Posts : 3
    Join date : 2013-07-09

    Re: Raynor Navigator (1245RGD) has power, but will not open/close

    Post  pman44 on Thu Jul 11, 2013 11:06 am

    Issue has been resolved!! Thanks for the suggestions!

    After checking out all of the components, the issue was pretty simple. The "up" limit was off and carriage went back to far and was stuck under the bolt (as you stated).

    Thanks again!
    avatar
    GDZone
    Admin

    Posts : 225
    Join date : 2009-04-28

    Re: Raynor Navigator (1245RGD) has power, but will not open/close

    Post  GDZone on Thu Jul 11, 2013 12:22 pm

    Glad you got it working.cheers  Keep an eye on the limits over the next couple of weeks. They can wear down over time & start skipping. If that happens the limit assembly can easily be replaced.

    Sponsored content

    Re: Raynor Navigator (1245RGD) has power, but will not open/close

    Post  Sponsored content


      Current date/time is Mon Dec 11, 2017 5:55 pm