Awhile ago I had a pair of new Synergy openers installed. My old openers only used the basic one button wall control station and had the installer leave them. For the most part everything works fine but occasionally the remote transmitters were all of sudden not work and the opener showed the external button light. This happens more on one opener than the other. I think what I've finally figured out is that when this happens what really is happening is i'm putting it into lock/vacation mode. How do I prevent this from happening? Do I just need to install the 3 button wall control? I wasn't sure how a 3 button station worked to trigger the lock mode.
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