Garage Door Zone

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Garage Door Zone

Questions & discussions of garage door operator problems and solutions.

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4 posters

    Top panel of door is tilted forward, is this normal?

    avatar
    gdoor583


    Posts : 3
    Join date : 2022-09-14

    Top panel of door is tilted forward, is this normal? Empty Top panel of door is tilted forward, is this normal?

    Post  gdoor583 Wed Sep 14, 2022 5:53 pm

    The installer just finished installing a 10x7 door with the low rise rail kit for clearance but the top panel of the door has a visible gap where it
    touches the panel below it.  Is this normal?  Everyone who sees it thinks the install was done wrong and I have to admit that the gap looks
    out of place considering the rest of the panels meet flush.



    Top panel of door is tilted forward, is this normal? 52357190742_b2d0b1924e_b

    Top panel of door is tilted forward, is this normal? 52358456864_4803169606_b
    avatar
    Alpha Door Service


    Posts : 16
    Join date : 2018-02-05

    Top panel of door is tilted forward, is this normal? Empty Re: Top panel of door is tilted forward, is this normal?

    Post  Alpha Door Service Thu Sep 15, 2022 7:48 am

    I'm not sure what the pictures are to indicate. Everything looks correct in both pics.
    avatar
    gdoor583


    Posts : 3
    Join date : 2022-09-14

    Top panel of door is tilted forward, is this normal? Empty Re: Top panel of door is tilted forward, is this normal?

    Post  gdoor583 Thu Sep 15, 2022 10:34 am

    If you look at the second image, you can see the flashing is really bent inwards on top to follow the tilt inwards of the top panel.
    So you think it's normal to have the top panel of the door tilt so much inwards?  This is the first garage door I've had where it
    is not straight and flush from top to bottom so it doesn't look like it's finished to me.  Neighbor picked up on it right away and so
    did my wife that it looks unfinished because now there is a dark like because of the opening where the top panel meets the panel
    under it whilst the other panels sit flush.
    avatar
    Alpha Door Service


    Posts : 16
    Join date : 2018-02-05

    Top panel of door is tilted forward, is this normal? Empty Re: Top panel of door is tilted forward, is this normal?

    Post  Alpha Door Service Thu Sep 15, 2022 4:12 pm

    I'm sorry I guess I am not seeing what you are.
    avatar
    gdoor583


    Posts : 3
    Join date : 2022-09-14

    Top panel of door is tilted forward, is this normal? Empty Re: Top panel of door is tilted forward, is this normal?

    Post  gdoor583 Fri Sep 16, 2022 4:15 pm

    Not sure what to say if you can't see that the top panel is bent 1 inch inwards and throws off the appearance of the door.  2nd pic clearly shows the framed wall vertical and the top panel with the weather seal heavily bent inwards.  Had a look at many installed garage doors and about 80% are installed correctly and flush and around 20% all bent so it's obviously an installer issue.  Company with 5 star reviews who sold me the door and installed it says its perfect so I had to go online and see how to fix it myself which I did and now it looks spot on.  It was quite involved resetting the rails and panel connectors but as usual I had to fix a job done by a sloppy installer.
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