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Garage Door Zone

Questions & discussions of garage door operator problems and solutions.

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4 posters

    Did I get ripped off by my garage door installation guy?

    avatar
    Guyrien


    Posts : 1
    Join date : 2022-07-29

    installation - Did I get ripped off by my garage door installation guy? Empty Did I get ripped off by my garage door installation guy?

    Post  Guyrien Fri Jul 29, 2022 11:59 pm

    About 2 years ago my garage springs broke. I had them replaced and the door was supposedly balanced. 

    Fast forward today the door has no longer balanced. Called out the same company and they inform me it was standard after about a year to get the door springs rebalanced for $150. They spent about 5 minutes during the job and we're gone.

    Has anyone heard of this that the Springs have to be rebalanced after 2 years? Or did they just do a lousy job the first time

    TyrelExcel likes this post

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    TyrelExcel


    Posts : 3
    Join date : 2022-08-09

    installation - Did I get ripped off by my garage door installation guy? Empty Re: Did I get ripped off by my garage door installation guy?

    Post  TyrelExcel Tue Aug 09, 2022 9:27 pm

    I wouldnt say they ripped you off. Just a poor explanation. The springs will lose strength in tension over time and every so often (we recommend yearly) the door needs to be serviced and the springs adjusted. Likely just a 1/2 turn here or there.  A door will "drift" or sag. So, Spring adjusting is common. Especially in high usage doors. Side note: Doors are typically sold with a 10k cycle spring(s). Averaging about 6-10 years
    The author of this message was banned from the forum - See the message
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    oswaldbell832


    Posts : 3
    Join date : 2024-02-02

    installation - Did I get ripped off by my garage door installation guy? Empty Re: Did I get ripped off by my garage door installation guy?

    Post  oswaldbell832 Fri Feb 02, 2024 2:48 am

    Guyrien wrote:About 2 years ago my garage springs broke. I had them replaced and the door was supposedly balanced. 

    Fast forward today the door has no longer balanced. Called out the same company and they inform me it was standard after about a year to get the door springs rebalanced for $150. They spent about 5 minutes during the job and we're gone.

    Has anyone heard of this that the Springs have to be rebalanced after 2 years? Or did they just do a lousy job the first time
    We specialize in resolving various issues with garage doors. Whether your garage door fails to close properly, opens only partially, emits a loud grinding noise, or has broken window glass, we have the expertise to address these problems and more.
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    oswaldbell832


    Posts : 3
    Join date : 2024-02-02

    installation - Did I get ripped off by my garage door installation guy? Empty Re: Did I get ripped off by my garage door installation guy?

    Post  oswaldbell832 Fri Feb 02, 2024 2:50 am

    Guyrien wrote:About 2 years ago my garage springs broke. I had them replaced and the door was supposedly balanced. 

    Fast forward today the door has no longer balanced. Called out the same company and they inform me it was standard after about a year to get the door springs rebalanced for $150. They spent about 5 minutes during the job and we're gone.

    Has anyone heard of this that the Springs have to be rebalanced after 2 years? Or did they just do a lousy job the first time
    At Garage Door Repair Chicago, our primary goal is to deliver exceptional service to each and every one of our valued customers. We recognize the potential structural and security concerns that arise from garage door malfunctions, and we prioritize the satisfaction and peace of mind of both residential and commercial property owners.

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    installation - Did I get ripped off by my garage door installation guy? Empty Re: Did I get ripped off by my garage door installation guy?

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