Garage Door Zone

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Garage Door Zone

Questions & discussions of garage door operator problems and solutions.

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3 posters

    Winter is here and my garage door refuses to stay closed!!

    avatar
    jonathan73


    Posts : 2
    Join date : 2019-11-24

    Winter is here and my garage door refuses to stay closed!! Empty Winter is here and my garage door refuses to stay closed!!

    Post  jonathan73 Sun Nov 24, 2019 6:44 pm

    my Sears craftsman 1/2 hp (model number 139.18874) garage door closes and opens fine with a remote. However, when i close the door via remote or the wall panel, the door goes down, hits the floor for a few seconds, and then comes back up.
    Here is a video that may explain better: https://youtu.be/F5DQLjm5dxA
    I’ve gone through the forums and have checked the following:
    [list="margin-right: 0px; margin-bottom: 20px; margin-left: 15.4688px; padding-right: 0px; padding-left: 0px; box-sizing: border-box; -webkit-font-smoothing: antialiased; line-height: 1.42857; color: rgb(85, 85, 85); font-family: Lato, Arial, sans-serif; font-size: 10px;"]
    [*]checked the 2 censors to make sure they are aligned and the green light is on,.

    [*]I’ve cleaned everything around the sensors it to make sure there is no obstruction.

    [*]I have also unplugged and plugged in the power to the motor

    [*]I’ve played around with the up and down tension adjustments in the back

    [*]I’ve tried holding the wall button to by-pass the sensor. The door still doesn’t stay down. Which makes me wonder if the issue is with the motor unit?

    [/list]
    I called a couple of repair guys and they both quoted me $150 to come check it out. I am hoping someone here can help from having this unexpected expense.
    GDZone
    GDZone
    Admin


    Posts : 340
    Join date : 2009-04-28

    Winter is here and my garage door refuses to stay closed!! Empty Re: Winter is here and my garage door refuses to stay closed!!

    Post  GDZone Mon Nov 25, 2019 12:18 pm

    If the door goes the whole way to the floor and then reverses the issue is the travel limit setting not the safety sensors. A lot of times when the weather gets colder the garage floor can heave up a little so the opener senses this an reverses (with the opener thinking there's an object in the way).

    Look in your opener manual for adjusting the Close Travel Limit. You'll want to back it off a little so the opener stops running just as it touches the floor.


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    Brian
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    avatar
    jonathan73


    Posts : 2
    Join date : 2019-11-24

    Winter is here and my garage door refuses to stay closed!! Empty Re: Winter is here and my garage door refuses to stay closed!!

    Post  jonathan73 Wed Nov 27, 2019 8:42 pm

    hi, wanted to give everyone an update. The issue was indeed related the up/down distance setting as GDZone mentioned. 
    . However, my up/down lever had somehow loosened from the opener so had to get some professional help to remove the box and fix it (i guess I could could have done that , but i was a bit concerned with getting electrocuted Smile . Thankfully, the guy that came over to fix it was an honest guy and didn't charge me much. I'd definitely be calling him the next time there is an issue. I hope this will help someone else having the same issue.
    avatar
    glauezamzow


    Posts : 62
    Join date : 2024-05-23

    Winter is here and my garage door refuses to stay closed!! Empty Re: Winter is here and my garage door refuses to stay closed!!

    Post  glauezamzow Tue May 28, 2024 2:34 am

    If your garage door closes, hits the floor, and then immediately goes back up, it is likely that the safety sensors are misaligned or obstructed. The safety sensors are located near the bottom of the door tracks and send an infrared beam across the opening to detect any obstructions.
    Here are some steps to troubleshoot the issue:
    Check if there is any debris, dirt, or objects blocking the path between the safety sensors. Clear any obstructions and ensure they are clean.
    Make sure the safety sensors are aligned properly. They should be facing each other directly and their indicator lights should be lit up. Adjust them if necessary.
    Inspect the sensor wires for any damage or loose connections. If any issues are found, repair or replace the wires as needed.
    Test the door operation after performing these steps. If the issue persists, it may be necessary to consult a professional garage door technician to further diagnose and resolve the problem.
    If possible, we are happy to provide online guidance and help, you can contact us: CHI Hardware Co., Ltd.
    Or you can directly send us an email about your problem, and we will reply to you as soon as possible after seeing it.
    Email: chi@chihw.com

    glauezamzow likes this post


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