I cannot close my door with the wireless remotes. The safety sensors are green and are well aligned. The green light goes off when I brake the light path.
When I use the wall mounted door control and command the door to close it does, then I can break the safety sensor path and the door goes back up and the lights flash on the unit like it is supposed to.
I can use the wireless remotes to open the door but, I just cannot get the door to close using the wireless remotes.
I am also able to clear and reprogram the remotes no problem.
So, what do you think could be the problem?
Thanks
Jim
When I use the wall mounted door control and command the door to close it does, then I can break the safety sensor path and the door goes back up and the lights flash on the unit like it is supposed to.
I can use the wireless remotes to open the door but, I just cannot get the door to close using the wireless remotes.
I am also able to clear and reprogram the remotes no problem.
So, what do you think could be the problem?
Thanks
Jim
Yesterday at 4:59 am by jonemartin
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