Hello to all,
I just joined this forum because I'm at the end of my rope and quite desperate.
I've spent 6 days installing the best opener I could find, into my mother's garage so that she doesn't have to get cold/rained on anymore leaving the house and coming home. She's turning 70 soon and I just want her to be safe.
Anyways, I had to install a low headroom kit (from Lowwwes model#34128ZCDLG) because the door's top section was hitting the opener's drive belt rail when attempting to open.
This kit allows the top section of the door to go along the track at a slightly lower angle as the door opens.
Everything looked great. I finished the rest of the install and adjusted the opener's opening/closing cycles appropriately.
I hit the button, the door slid smoothly/effortlessly up and along the track and stopped perfectly. I may even have gotten a little teary-eyed at overcoming this great installation challenge.
I hit the button again to close.
The door was pushed nice and smoothly back down the track and everything looked perfect... until the last 4 inches of travel.
That's when the opener's door arm violently pushed/slammed the top section of the door forward and into the door's frame, with a loud THUD. Then, as the opener pushed the door through its last 4 inches of travel, that top section was dragged along the door frame, sliding/scraping as the door closed completely.
The issue seems to be that the opener's door arm, when pushing the door closed, pushes that top section "forward", during the last 4" of travel, instead of pushing in a more "downward" direction. This top section moves forward due to the low headroom kit, which acts like a hinge, pushing the section away from the roller/track when the door is almost closed.
Maybe the opener's door bracket needs to be moved up, or down, or maybe the opener's door arm needs to be extended, or retracted, so that the correct angle is achieved when the opener's arm pushes the door closed.
There must be someone else out there that has gone through this same problem. The door is balanced and everything works fine and its all lubed up and there's nothing catching on anything.
I just joined this forum because I'm at the end of my rope and quite desperate.
I've spent 6 days installing the best opener I could find, into my mother's garage so that she doesn't have to get cold/rained on anymore leaving the house and coming home. She's turning 70 soon and I just want her to be safe.
Anyways, I had to install a low headroom kit (from Lowwwes model#34128ZCDLG) because the door's top section was hitting the opener's drive belt rail when attempting to open.
This kit allows the top section of the door to go along the track at a slightly lower angle as the door opens.
Everything looked great. I finished the rest of the install and adjusted the opener's opening/closing cycles appropriately.
I hit the button, the door slid smoothly/effortlessly up and along the track and stopped perfectly. I may even have gotten a little teary-eyed at overcoming this great installation challenge.
I hit the button again to close.
The door was pushed nice and smoothly back down the track and everything looked perfect... until the last 4 inches of travel.
That's when the opener's door arm violently pushed/slammed the top section of the door forward and into the door's frame, with a loud THUD. Then, as the opener pushed the door through its last 4 inches of travel, that top section was dragged along the door frame, sliding/scraping as the door closed completely.
The issue seems to be that the opener's door arm, when pushing the door closed, pushes that top section "forward", during the last 4" of travel, instead of pushing in a more "downward" direction. This top section moves forward due to the low headroom kit, which acts like a hinge, pushing the section away from the roller/track when the door is almost closed.
Maybe the opener's door bracket needs to be moved up, or down, or maybe the opener's door arm needs to be extended, or retracted, so that the correct angle is achieved when the opener's arm pushes the door closed.
There must be someone else out there that has gone through this same problem. The door is balanced and everything works fine and its all lubed up and there's nothing catching on anything.
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