Garage Door Zone

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Garage Door Zone

Questions & discussions of garage door operator problems and solutions.

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    You won't believe this!! Bracket ripped entirely off our door and cracked the panel

    Shouper22
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    Shouper22


    Posts : 1
    Join date : 2020-01-28
    • Post n°1

    You won't believe this!! Bracket ripped entirely off our door and cracked the panel Empty You won't believe this!! Bracket ripped entirely off our door and cracked the panel

    Post  Shouper22 Tue Jan 28, 2020 7:47 pm

    We had a brand new garage built in 2015. Recently, the garage door arm/bracket ripped entirely off of the door and ended up cracking the entire panel. Upon further investigation - wondering how this could have possibly happened-  we realized that the garage door opener bracket was installed upside down -- and that no horizontal bracket was installed, as specified in the owners manual.  

    Does this kind of damage seem likely given the installation errors that were made? 
     The company who installed this is saying this is normal wear and tear. But it most definitely is not!!
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    GDZone
    GDZone
    GDZone
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    • Post n°2

    You won't believe this!! Bracket ripped entirely off our door and cracked the panel Empty Re: You won't believe this!! Bracket ripped entirely off our door and cracked the panel

    Post  GDZone Thu Jan 30, 2020 3:22 pm

    Short answer...no this shouldn't have happened.

    For a door with glass in the top section it's recommended to use an Adjustment Reinforcement Bracket to keep this from happening.


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